Pilgrim Magnetic Island

Cancellation Policy

FOR ALL SERVICES: BY PAYMENT OF THE DEPOSIT or FULL PAYMENT (as required by some services) you are agreeing to following: RELEASE & INDEMNITY Boating and cruising can be a hazardous activity particularly noting the vagaries of the wind waves and tide. You hereby waive release forgive discharge and relinquish any and all claims (including without limitation any claims for death or personal injury) that you now have or may have in the future against Pilgrim Sailing Pty Ltd its related bodies corporate directors officers masters skippers and employees shareholders agents and representatives which are connected with arise out of relate to or are incidental to any transaction or services with Pilgrim Sailing Pty Ltd You hereby agree to indemnify defend and hold Pilgrim Sailing Pty Ltd its related bodies corporate directors officers masters skippers employees shareholders agents and representatives harmless from and against any and all claims loss damage tax liability and/or expense that may be incurred by Pilgrim Sailing Pty Ltd its related bodies corporate directors officers employees shareholders agents and representatives arising out of or in connection with the performance of its duties as described in these Terms and Conditions including the legal costs fees and expenses of defending itself against any claim by any or all of the parties to any transaction and/or by any other person and/or as a result of you taking any action or refraining from taking any action or instituting or defending any action or legal proceeding. CANCELLATION: Cancellations within 48 hours of event will incur a full payment of account unless due to extreme weather exceptions as declared by the captain on the day of the charter. Cancellations greater than 48 days prior to the charter will incur a 20% admin fee which will be deducted from your deposit. WET WEATHER: We are not fair-weather sailors and will sail even if there's a little rain. There is plenty of space below and an awning on deck. If conditions are extreme and are not conducive to a great day out: The skipper will make the decision at 3pm on the day. A full refund or reschedule (if possible) will be available if the skipper cancels the event due to extreme weather. MINIMUM NUMBERS: Some services will require a minimum number of guests to operate. In the event of minimum numbers not being reached you will receive a full refund. PHOTOGRAPHY & MEDIA: We may use photographs or videos of you and your guests for marketing and promotional purposes. If you do not agree to our use of any photographic or video image of you or your guests you must tell us before the commencement of your event.