Travel Services

Once you’ve arrived in Townsville North Queensland, it’s easy to get around and find more information. With 6 accredited Visitor Information Centres, two ferry services to Magnetic Island and a one stop shop for transport, tour, accommodation and activities – you’ll have an easy and seamless holiday in North Queensland.

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Bruce Highway Visitor Information Centre

The Bruce Highway Visitor Information Centre is located in the heart of Billabong Sanctuary which is an interactive wildlife park set in 11 hectares of wilderness and right next to a picturesque Australian billabong. This accredited Visitor Information Centre offers a one stop shop for travel information including maps, brochures and itineraries. Staffed by skilled and knowledgeable locals, the Bruce Highway Visitor Information Centre can provide advice on the things to see, things to do and where to eat. Discuss your travel plans with the friendly staff. Heading North? They are situated on the right hand side of the road approximately 2.5 kilometres north of the Alligator Creek Caltex Service Station. Heading South? They are situated on the left hand side of the road approximately 17 kilometres south of Townsville on the Bruce Highway. Road signs on the highway direct you straight to the Billabong Sanctuary.

Burdekin Gateway Visitor Information Centre

The Burdekin Gateway Visitor Information Centre is located on Railway Avenue in Home Hill. Situated behind the Home Hill Comfort Stop, it's the ideal place to call in when first arriving in town. The friendly and knowledgeable local staff can provide advice on what to see and do, and where to eat in the Burdekin. As an accredited Visitor Information Centre they are able to provide travel information including brochures, itineraries and maps. The Centre also houses part of a photographic collection from the Lower Burdekin Historical Society. The Burdekin Tourism Association volunteers look forward to welcoming you to the region.

Burdekin Visitor Information Centre

The Burdekin Visitor Information Centre is located in Plantation Park on the Bruce Highway in Ayr. It is about an hour's drive south from Townsville, and an hour and fifteen minutes north of Bowen. With lots of parking space for caravans and motor homes, Plantation Park makes an excellent spot to break your trip and consider your options. Staffed by skilled and knowledgeable locals, this accredited Visitor Information Centre can provide advice on things to see, things to do and where to eat. The centre offers up-to-date travel information including maps, brochures and itineraries. Free WIFI internet access is provided, and drinks are available for purchase. The friendly volunteers are ready to welcome visitors to the district.

Charters Towers Visitor Information Centre

The Charters Towers Visitor Information Centre is located at the intersection of Gill and Mosman Streets right next to City Hall. Built in 1880 at a cost of 2350 Pounds, the information centre started its life as the Union Bank and is just one example of the many stunning heritage buildings which line the streets of Charters Towers. Ask for a heritage walking map so that you can see first hand the expert handiwork of the stonemasons and builders of the 19th century. Or, hire a CD which will take you on a self drive tour around the city while providing you with excellent commentary and information. This accredited visitor information centre offers a one stop shop for travel information including maps, brochures and tour bookings. Staffed by skilled and knowledgeable locals, the Charters Towers Visitor Information Centre can provide advice on things to see, do, where to sleep and where to eat.

Fantasea Cruising Magnetic

Take in the stunning views while cruising on Magnetic Island's only passenger and car ferry service. With eight return trips daily, they welcome you aboard Fantasea as they make their way to Magnetic Island where you can enjoy magnificent weather, azure waters, brilliant beaches, fascinating flora and fauna, fine food and wines, and activities almost too numerous to mention. The friendly ferry crew look forward to welcoming you aboard.

Port of Townsville

Townsville is a unique, exciting and thoroughly welcoming destination for cruise ships, their passengers and crew. Townsville Port's Quayside Terminal is a near-new cruise ship facility, and guarantees a friendly and professional welcome and departure experience for all cruise ships and their guests. The terminal provides free wi-fi internet access and a wi-fi lounge. Townsville is the number one port in Australia for copper, zinc, lead and sugar exports and services 70 per cent of the Northern Australia population. More than 20 shipping lines operate out of the Townsville Port, offering more 40 services and covering 136 ports around the world. The Port of Townsville was crowned the Australian Port or Terminal of the Year in both 2015 and 2016.

SeaLink Queensland

SeaLink Queensland is your one-stop-shop for your visit to beautiful North Queensland. From day tours, accommodation, transport and activities - SeaLink Queensland can help you plan the ultimate Aussie adventure! Specialising in Townsville and the magnificent Magnetic Island, they can also help you with holiday information and bookings from Fraser Island to Cape Tribulation! Enjoy a half day snorkel tour around Magnetic Island, dine on a bush tucker breakfast with the koalas at the islands Koala Sanctuary or be entertained with a dinner and show at Magnetic Island's very own Theatre Restaurant. Find SeaLink Queensland in two locations - Breakwater Terminal, Townsville and Nelly Bay Terminal, Magnetic Island. SeaLink Queensland are also an award winning ferry service providing the quickest link to Magnetic Island (20 minutes) with 18 daily return services between Townsville and Magnetic Island. Cruise over in air-conditioned comfort and enjoy a relaxing drink at the bar.

Townsville Airport

Townsville Airport is a key regional airport in Queensland, servicing the City of Townsville and the Thuringowa region which represent the centre for business and government activity in North Queensland. As a result there is a significant level of business travel between Townsville, Brisbane and Sydney. Townsville is also a hub for other activity centres in North West Queensland. At Townsville Airport they’re big on welcomes. Max, Alec and John, their Customer Service Officers, do it everyday. Whether you need a taxi, a baggage trolley or just a smile, the boys in the bright shirts are there to help. It’s another way that they strive to make your trip more enjoyable.

Townsville Bulletin Square Visitor Information Centre

The Townsville Bulletin Square Visitor Information Centre is located in the heart of the Townsville Central Business District just off Flinders Street. This accredited visitor information centre offers a one stop shop for travel information including maps, brochures and itineraries. Staffed by skilled and knowledgeable locals, the Flinders Square Visitor Information Centre can provide advice on the things to see, things to do and where to eat. Discuss with the friendly staff your travel plans or make a booking. Travelling with a Caravan or RV? Parking on Flinders Street is limited for Caravans and larger vehicles. Suitable parking is located on Dean Street or close to the Reef HQ and Museum of Tropical Queensland. From Dean Street, take a short walk across The Victoria Bridge to take you right into the heart of the CBD. The Visitor Information Centre is located 700 metres along Flinders Street from Reef HQ and the Museum of Tropical Queensland. Follow the accredited Information Centre signage to find your way.

Tyto Information and Wetlands Centre

The Tyto Information and Wetlands Centre is located on the Bruce Highway, south of Ingham. This accredited visitor information centre offers a one stop shop for travel information including maps, brochures, and itineraries. Staffed by skilled and knowledgeable locals, the Tyto Information and Wetlands Centre can provide advice on the things to see, things to do and where to eat. The centre also boasts fun,interpretive and interactive displays as a prelude to exploring. It is your gateway to Hinchinbrook